Frequently Asked Questions

Got a question we haven't already answered below? Contact us!

DO YOU SHIP TO MY COUNTRY?
Please note that ALL orders in the USA and Canada are shipped directly from our warehouse in the USA. If you are in the USA or Canada., please place your order on the US website 
 
If you are in Australia or any other country (excluding USA and Canada)  please shop here on our Australian site. All Australian and international orders are shipped from Australia. 

- Australia  (via Australia Post)
- Europe (via DHL)
- Asia (via DHL)
- New Zealand (via DHL)
- Rest of the world (via DHL)

WHEN CAN I EXPECT MY ORDER?
Australia – All standard orders are sent via Australia Post. Please allow 3 - 5 days, we ship orders within 1-2 days of receiving your order. 

USA & Canada- shipping via USPS (USA) and USP (Canada). Please allow 3 - 5 days (orders placed before 12pm will be shipped the same day) .

Europe, Asia, New Zealand and rest of the world - please allow 7 - 10 days. Orders are shipped from Australia. 

MISSING ITEM - SOMETHING IS MISSING FROM MY ORDER!
Whoops!! Email us info@iscreamnails.com.au

Please quote your name, email address and order number, along with details of what was missing or wrong with your order.

WHAT ARE THE SHIPPING RATES?
Please note that shipping is FREE for all orders $50+ in Australia and USA 

Australia - Standard post $8.95AUD
USA – USPS priority mail $6.25USD
Canada UPS $20USD flat rate
Europe - $70AUD flat rate (via DHL)
Asia $30AUD flat rate (via DHL)
New Zealand $30AUD flat rate (via DHL)
Rest of the world $70AUD flat rate (via DHL)

International Taxes and Duties

The buyer or receiver is solely responsible for all duties, fees, taxes or applicable charges relating to the package. I Scream Nails ae not able to declare your order / purchase as a gift.

CAN I STOCK I SCREAM NAILS IN MY STORE?

Email us to apply info@iscreamnails.com.au – please write ‘Stockist Enquiry’ in the subject line, along with the following information:

Your name and store name:
Your location:
Selling online or instore:
Website address:
Phone number:

ARE YOUR NAIL POLISHES NON TOXIC, VEGAN AND CRUELTY FREE?
Yes they are!  I Scream Nails nail polishes are vegan and cruelty free, tested on nails and NOT on animals. Free of the nasties commonly found in nail polish, I Scream Nails is proudly 10-free, plant based, breathable, vegan and cruelty free! 

I Scream Nails Classic range (in the ice cream bottle with cone lid)

A full list of ingredients below:
Ingredient Details
ETHYL ACETATE
BUTYL ACETATE
NITROCELLULOSE
ADIPIC ACID/NEOPENTYL GLYCOL/TRIMELLITIC ANHYDRIDE COPOLYMER
ACETYL TRIBUTYL CITRATE
ISOPROPYL ALCOHOL
STYRENE ACRYLATES COPOLYMER
STEARALKONIUM BENTONITE
N-BUTYL ALCOHOL
ACRYLATES COPOLYMER
BENZOPHENONE 1
POLYVINYL BUTYRAL
TRIMETHYL PENTANEDIYL DIBENZOATE
SILICA
POLYETHYLENE TEREPHTHALATE
CALCIUM ALUMINIUM BOROSILICATE
PHOSPORIC ACID
MICA
 
May Contain +/-:
CI 15850 RED 7 LAKE
CI 15850 RED 6 LAKE
CI 77499 BLACK IRON OXIDE
CI 77891 TITANIUM DIOXIDE
CI 15880 RED 34 LAKE
CI 77163 BISMUTH OXYCHLORIDE
CI 77491 IRON OXIDE
CI 77510 FERRIC FERROCYANIDE
CI 19140 YELLOW 5 LAKE
CI 77000 ALUMINIUM POWDER
CI 60725 VIOLET 2
CI 47005 YELLOW 10 (FDA Approved D&C Yellow 10)
CI 47000 YELLOW 11
CI 42090 BLUE 1
CI 77007 ULTRAMARINE BLUE
FRAGRANCE

I Scream Nails PLUS range (long lasting nail polish)
A full list of ingredients below:
Ingredient Details
BUTYL ACETATE
ETHYL ACETATE
NITROCELLULOSE
ADIPIC ACID / NEOPENTYL GLYCOL / TRIMELLITIC ANHYDRIDE COPOLYMER
ACETYL TRIBUTYL CITRATE
ALCOHOL
STEARALKONIUM BENTONITE
DIACETONE ALCOHOL
HEXANAL
LITHOTHAMNION CALCAREUM EXTRACT / LITHOTHAMNIUM CALCARUM EXTRACT
PHOSPHORIC ACID
MANNITOL
DIATOMACEOUS EARTH
ZINC SULFATE
N-BUTYL ALCOHOL
TOCOPHEROL
AGRIUM GRAVEOLENS SEED EXTRACT

May Contain +/-:
CI 15850
CI 77499
CI 77891
CI 15880
CI 77491
CI77510
CI 19140
CI 77000
CI 60725
CI 47005
CI 47000
CI 42090
CI 77007

HOW LONG WILL MY NAIL POLISH LAST ONCE PAINTED ON MY NAILS?
Our I Scream Nails classic nail polish will last up to 7 days (on natural nails) – but it’s been known to last longer - especially on acrylic nails!

Our I Scream Nails PLUS range will last up to 14 days. No curing required.

IS YOUR NAIL POLISH QUICK DRY?
Yep! All our nail polish is a quick dry formula.

HOW CAN I LEARN TO DO NAIL ART MYSELF?
Check out our YOUTUBE channel here - we post loads of nail art tutorials! You can also get all the tools you need to create nail art yourself here