Frequently Asked Questions

Got a question we haven't already answered below? Contact us!

DO YOU SHIP TO MY COUNTRY?

Hope so! We are currently able to ship to the following countries (note - we are planning to ship all over the world so we will update this list as shipping becomes available):

- Australia  (via Australia Post)
- USA (via USPS)
- Canada (via UPS)

WHEN CAN I EXPECT MY ORDER?

Australia – Please allow 3 - 5 days (currently shipping every Tuesday and Thursday)
USA - Please allow 3 - 5 days (orders placed before 12pm will be shipped the same day)
Canada –  Please allow 6 to 12 days (orders placed before 12pm will be shipped the same day)

MISSING ITEM - SOMETHING IS MISSING FROM MY ORDER!

Whoops!! Email us info@iscreamnails.com.au
Please quote your name, email address and order number, along with details of what was missing or wrong with your order.
WHAT ARE THE SHIPPING RATES?
Please note that shipping is FREE for all orders $50+ (AU) - in Australia, USA + Canada

Australia - Standard post $7.95AU Express Post $19.95AU
USA – USPS priority mail $7.95AU
Canada - UPS $7.95AU

CAN I STOCK I SCREAM NAILS OR BECOME AN I SCREAM NAILS DISTRIBUTOR?
Sure! Email us to apply info@iscreamnails.com.au – please write ‘Stockist Enquiry’ in the subject line, along with the following information:

Your name and store name:
Your location:
Selling online or instore:
Website address:
Phone number:

Once we receive your enquiry we will get back to you asap

CAN I PURCHASE I SCREAM NAILS PRODUCTS AT A PHYSICAL STORE?
Yeah! Check out our stockists here .

ARE YOUR NAIL POLISHES VEGAN AND CRUELTY FREE?
Yes they are!  I Scream Nails nail polishes are vegan, tested on nails and NOT on animals. Our nail polish is 5-free (no Toluene, DBP, Camphor, Formaldehyde & Formaldehyde Resin). 

A full list of ingredients below:
Ingredient Details
ETHYL ACETATE
BUTYL ACETATE
NITROCELLULOSE
ADIPIC ACID/NEOPENTYL GLYCOL/TRIMELLITIC ANHYDRIDE COPOLYMER
ACETYL TRIBUTYL CITRATE
ISOPROPYL ALCOHOL
STYRENE ACRYLATES COPOLYMER
STEARALKONIUM BENTONITE
N-BUTYL ALCOHOL
ACRYLATES COPOLYMER
BENZOPHENONE 1
POLYVINYL BUTYRAL
TRIMETHYL PENTANEDIYL DIBENZOATE
SILICA
POLYETHYLENE TEREPHTHALATE
CALCIUM ALUMINIUM BOROSILICATE
PHOSPORIC ACID
MICA
 
May Contain +/-:
CI 15850 RED 7 LAKE
CI 15850 RED 6 LAKE
CI 77499 BLACK IRON OXIDE
CI 77891 TITANIUM DIOXIDE
CI 15880 RED 34 LAKE
CI 77163 BISMUTH OXYCHLORIDE
CI 77491 IRON OXIDE
CI 77510 FERRIC FERROCYANIDE
CI 19140 YELLOW 5 LAKE
CI 77000 ALUMINIUM POWDER
CI 60725 VIOLET 2
CI 47005 YELLOW 10 (FDA Approved D&C Yellow 10)
CI 47000 YELLOW 11
CI 42090 BLUE 1
CI 77007 ULTRAMARINE BLUE
FRAGRANCE
HOW LONG WILL MY NAIL POLISH LAST ONCE PAINTED ON MY NAILS?
We say our polish lasts 3-5 days – but it’s been known to last longer!
IS YOUR NAIL POLISH QUICK DRY?
Yep! All our polish is quick dry!
HOW CAN I LEARN TO DO NAIL ART MYSELF?

Guys!!! YES! And, we can teach you.  We  are very close to launching THE ULTIMATE NAIL ART KIT (October 2017 launch date) which will have all the tools you need to create nail art. Our polishes are perfect for creating your own nail art at home. 

We post quick Instagram tutorials all the time – check em out here

Or you can check out our YOUTUBE channel here
WHERE CAN I GET NAIL ART TOOLS?

Good news! As mentioned above we are launching nail art tools in October 2017 – join our mailing list to be the first to find out when they launch! now sell all the tools you need to create ANY of the nail art you see on our social channels! !